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Last Updated: 18.08.2022
This refund policy applies to services purchased from serverscity.net. If you are not satisfied with any of our services, you may request a refund under certain conditions.
- Refund requests must be made within 21 days of the purchase date.
- Services such as setup fees, domain registrations, licensing fees, and custom services are non-refundable.
- The service must not have been used in violation of any terms to be eligible for a refund.
- To request a refund, please contact us at [email address] or through our support ticket system.
- Refund requests will be processed within 7 business days.
- Refunds will be issued via the same payment method used for the original purchase.
- Custom server configurations
- Domain name registrations
- SSL certificates
- Third-party services
- For monthly services, a prorated refund may be issued for unused days.
- For annual services, refunds will be issued based on the service usage.
If you have any questions about our refund policy, please contact us at info@serverscity.net or call our customer service at +44 7445245373